Incredibly responsive and helpful staff made our arrival smooth.

Noise from nearby nightclubs made it hard to sleep at night.

Bedtime beats at the ceiling

After moving to a quieter room, we enjoyed fantastic service and a lovely ambiance. The spacious room had an exceptional design, making our stay comfortable and enjoyable.

Initially, noise from nearby clubs made it hard to sleep. We could hear the bass thumping until the early hours, making the first night challenging.

What they don’t tell you

The location is fantastic, right in the heart of everything, but the noise from nearby clubs kept me awake at night. Clean and well-designed, the rooftop pool is a highlight, but service can be slow. If you’re a light sleeper, consider another option. The fun of the area can't be denied!

The bed always felt damp during our stay.

pleasant stay but noisy nights

The location was fantastic and my Deluxe King Room was well-appointed. I enjoyed the beautiful city view while relaxing on the balcony. The staff were friendly and very helpful throughout my stay, making me feel welcomed and valued.

However, the noise from nearby clubs disrupted my sleep almost every night.

extraordinary personal service made our stay truly special with delightful touches like nightly refreshments

Exceptional food, attentive staff!

I stayed here for a short trip, mainly to explore the nearby attractions like Coco Bongo and the beautiful beaches. The rooftop pool was definitely the highlight, offering stunning views and a refreshing escape. My room was spacious and very comfortable, providing a great spot to unwind after a day of activities. However, the noise from the nearby clubs was quite bothersome at times, especially late at night. Overall, it was a solid stay for a fun getaway.

The staff was incredibly friendly, making our stay enjoyable. The rooftop pool offers stunning ocean views. My room was spacious with a comfortable bed. The location is perfect for walking around town. Plus, delicious dining options are available nearby! 🏖️

This place suits me perfectly with its rooftop pool, 24-hour reception, and delicious restaurant. The staff helped me find a lost item during my first stay, making my experience unforgettable. Highly recommend for a romantic escape!

the rooftop pool offered stunning ocean views and refreshing cocktails, perfect for relaxing. the friendly staff made us feel welcome and provided excellent service throughout our visit.

the hot tub was out of order

perfectly situated for city exploration and park relaxation

The vibrant atmosphere of the Quinta Avenida was just a few steps away, and I loved wandering to the nearby Los Fundadores Park for some fresh air and scenic views during my stay. it truly made my weekend feel special and memorable.

This place has an energetic vibe with a fantastic rooftop pool and clean rooms, but noise levels from street clubs kept sleepers awake at night. Service can be slow at times, but the location is great for exploring Playa del Carmen and enjoying local restaurants.